FAQ's

For Vendor's

General

It is an online marketplace for educational, recreational & wellness classes with defined target segment, quantifiable outcomes & specified time duration. Braingroom Portal & app helps users find & book all types of education & lifestyle classes in and around them in few clicks. Class listing is completely free in braingroom.com. We also provide free marketing and promotions for every client.

Posting your classes/workshops/activities in BrainGroom helps your visibility in and around the city. We provide free publicity through all the social medias and also a free video and photo shoot to promote your classes/workshops/activities.

Registration

You will have the access to post your own classes/workshops/activities for free in BrainGroom. You will also be able to book your favourite classes/workshops/activities sessions.

No. Registering in BrainGroom is free

Identity verified vendor will have an identity verified logo in the respective profile. To become an Identity verified vendor, upload any two of the identity proof (Aadhar card, Licence, Passport, academy registration certificate (only for academy) & PAN card) in your profile and send the attested copy of your Identity proof to BrainGroom office. Credential verified vendor will have a credential verified logo in the respective profile. To become a Credential verified vendor, upload any one of your credential proof (Certification of Teacher, Experience Certificate & any certificate related to the professional experience).

Verified logo in the class/workshop/activity provider’s profile will be given first preference in the class listing page for any users.

User Profile

To post a class/workshop/activity, you should be registered in BrainGroom. If you are a registered member, log in to your profile and click on ‘Post a Class’ in your dashboard and post the respective class. Once BrainGroom admin verify your class, it will be posted in the portal/app.

You can post unlimited number classes in BrainGroom for free.

No, once you have posted the class, you cannot edit/delete the class/workshop/activity details till the validity of the class/workshop/activity gets over. If you want to edit/delete your class/workshop/activity, you can contact BrainGroom help desk and inform.

Select ‘Promote your Class’ and choose your required days to promote your classes. Payments for home page & category page featured listings will be different and will change from time to time based on demand. Vendors should check the details thoroughly before booking.

BrainGroom Catalogue is the B2B feature which helps Schools, Colleges, Corporate, Clubs, Residential Communities and Parties to organize an event (workshops/classes/activities) at their location within few clicks. To list your class/workshop/activity, click on ‘Add to Catalogue’ in your Dashboard and select the respective class/activity/workshop to be added. After Admin verification, it will get posted in the Catalogue list.

For mobile application users, a push notification will be sent if there is any booking. Web users will get a notification in their respective BrainGroom dashboard for booking details.

For Learner's

General

No, ticket cannot be refunded once you book it. Only if a vendor cancels the class, ticket can be refunded.

No, it cannot be extended. Validity of the ticket is fixed according the class/workshop/activity provider’s availability.

BrainGroom uses the most secured payment modes available in the country. PayUmoney and Razorpay are the two payment methods integrated in BrainGroom.

Flexible class/workshop/activity can be attended at your flexible timings or venue. For Fixed class/workshop/activity, timing and venue will be pre decided by the respective provider.

BrainGroom uses the map search where you can find the nearest class in the ‘Explore’ page.

Gift a Class

BrainGroom provides three different Gifting options, you can Gift to an individual, you can gift your employees and you can Gift to an NGO.

Gift coupons cannot be refunded.

Catalogue Class

BrainGroom Catalogue is the B2B feature which helps Schools, Colleges, Corporate, Clubs, Residential Communities and Parties to organize an event (workshops/classes/activities) at their location within few clicks. To list your class/workshop/activity, click on ‘Add to Catalogue’ in your Dashboard and select the respective class/activity/workshop to be added. After Admin verification, it will get posted in the Catalogue list.

Click on the ‘Get Quote’ option on a respective class/workshop/webinar/activity, the quotation will be mailed to your registered mail address.

Connect

‘Connect’ is BrainGroom’s discussion forum, which helps connecting people through their post and blogs. You can post your blogs and articles in the connect part only if you are a registered member.

No, you cannot write blog as a learner. But, you can switch to vendor tab in dashboard and write blogs and articles.

If you find any articles or blogs are hateful, obscene and revengeful posts/comments with “spam” you can click the ‘Report’ option below the respective blog/activity and within 48 hours BrainGroom will take an action if necessary.